FAQ
Want to know more?

We’ve put together answers to the most common questions about shipping, importation, exportation, payments, and more. Our FAQ section is designed to give you quick, clear information so you can understand how Alis Express Logistics works and how we make global trade simple, secure, and stress-free.
1. How long does it take to ship from China to Nigeria?
We offer different options:
48hrs Express Cargo – 2 days
7 Days Air Cargo – 1 week
10 Days Air Cargo – 10 days
50 Days Sea Cargo – 6–7 weeks
You can choose the option that best suits your budget and urgency.
3. Do you offer door-to-door delivery?
Absolutely! We can pick up your goods directly from your supplier in China and deliver them straight to your home or office in Nigeria.
5. Do you offer export services from Nigeria?
Yes. We handle exportation from Nigeria to countries such as the UK, USA, UAE, and China, with full support for packaging, documentation, and customs clearance.
8. Can you help with product sourcing in China?
Yes, our Product Sourcing & Procurement service connects you with verified suppliers, negotiates fair prices, and ensures product quality before shipment.
2. Can you help me pay my supplier in China?
Yes. Through our Supplier Payment Assistance service, we securely transfer funds to verified suppliers in China on your behalf, saving you stress and reducing the risk of scams.
4. What items can I import through Alis Express Logistics?
We help you import a wide variety of goods including fashion, electronics, spare parts, household items, and consumables. (Restricted or prohibited goods as per customs regulations are not accepted.)
6. How do I track my shipment?
We provide real-time tracking updates, so you can monitor your cargo from pick-up in China to final delivery in Nigeria.
7. Is Alis Express Logistics a registered company?
Yes. ALIS is a fully registered and licensed logistics company, also an Exportation Registration Member, giving you peace of mind and credibility in every transaction.